- Cancellation policy
Consumers have a cancellation right of 14 days.
- Cancellation right
You have the right to cancel your contract within 14 days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last shipment.
In order to exercise your right of cancellation, you must inform us (Michael Wegleitner, Lynxboard, Karl Morrestrasse 83, 8020 Graz) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by mail or email). You can use the attached sample cancellation form, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send a message of cancellation before the cancellation period expires.
- Consequences of cancellation
If you cancel this contract, we have to reimburse all payments we have received from you, excluding delivery costs, after we have received the undamaged goods, immediately and at the latest within seven days from the day of cancellation. If the goods were damaged during transport to you, please indicate this and document them with photos (see ToS)! For the repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. You may, however, incur costs from a bank or transaction provider (paypal.com).
You must return or hand over the goods to us immediately, including tracking, at the latest within fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You have to pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
- Contents of the informal cancellation
– To Stefan Buchner, Obstgasse 40, 2831 Gerasdorf am Steinfeld, firstname.lastname@example.org
– I/we (*) hereby cancel the contract concluded by me / us (*) for the purchase of the following goods (*) / – ordered on (*) / received on (*), – by name of the costumer(s), – address of the consumer(s), – signature of the consumer(s) (only for notification on paper) – date (*) delete where inapplicable.